Privacy Policy
Last Updated: July 14, 2026
Our Commitment to Privacy
As Ontario's professional association for career development professionals, CDPOntario is committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us by our members, volunteers, applicants, partners, and visitors to our website.
We recognize that maintaining the trust of our community requires transparency, accountability, and responsible stewardship of personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you regarding your personal information.
CDPOntario collects, uses, discloses, and safeguards personal information in accordance with applicable Canadian privacy legislation, including PIPEDA and other applicable privacy laws.
Information We Collect
We collect only the personal information reasonably necessary to administer membership, certification, professional development, governance, volunteer engagement, and other services that support our members and the profession.
How We Use Your Information
We use personal information to administer memberships, certification, professional development, events, volunteer activities, communications, payments, organizational improvement, and legal obligations. We will not use your information for unrelated purposes without consent unless required by law.
Consent
CDPOntario collects, uses, and discloses personal information with your knowledge and consent, except where permitted or required by law. By providing personal information to us, you consent to its collection, use, and disclosure for the purposes described in this Privacy Policy. Consent may be withdrawn where legally and operationally appropriate.
Member Directory
CDPOntario may maintain an online member directory for legitimate professional networking. Members will be informed of directory content and available privacy controls.
Communications
Operational communications required to administer your membership may continue even if you unsubscribe from newsletters and promotional communications.
Cookies and Website Analytics
We use cookies and analytics tools to improve website performance, navigation, user preferences, and to identify technical issues.
Third-Party Service Providers
We work with trusted providers for website hosting, membership management, payment processing, webinars, online learning, email communications, surveys, and cloud storage. Payment transactions are processed through secure third-party providers. CDPOntario does not store complete credit card information.
Cross-Border Data Storage
Some providers may store information outside Canada. Where this occurs, CDPOntario takes reasonable steps to ensure comparable privacy protections. Information stored outside Canada may be subject to local laws.
How We Protect Your Information
We use administrative, technical, and physical safeguards, including restricted access, password protection, encryption where appropriate, secure cloud services, software updates, multi-factor authentication where appropriate, and confidentiality obligations.
While CDPOntario takes reasonable steps to protect personal information, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. As a result, we cannot guarantee absolute security of personal information.
How Long We Keep Information
Personal information is retained only as long as necessary to fulfill the purposes for which it was collected and to satisfy legal and operational requirements. Information is securely destroyed or anonymized when no longer required.
Keeping Information Accurate
We take reasonable steps to keep information accurate and encourage members to notify us of changes to their contact or professional information.
Your Privacy Rights
You may request access to or correction of your personal information, update your information, withdraw consent where appropriate, ask questions about how information is used, or submit a privacy concern. If concerns cannot be resolved directly with CDPOntario, you may contact the Office of the Privacy Commissioner of Canada.
Privacy Breaches
If a privacy breach creates a real risk of significant harm, CDPOntario will respond in accordance with applicable legislation, such as PIPEDA, including notification where required.
Accessibility
This Privacy Policy is available in accessible formats upon request.
Links to Other Websites
Our website may link to external websites. CDPOntario is not responsible for their privacy practices.
Changes to This Privacy Policy
This Privacy Policy is reviewed on an annual basis and may be updated periodically to ensure compliance with current legislation. The current version will always be available on our website.
Contact Us
CDPOntario Privacy Officer
Email: privacy@cdpontario.org.
Mailing address: CDPOntario, 1-360 Industrial Parkway South, Aurora, ON L4G 3V7